Strategy and the Delta Model – Part 2 of 2
5 Minutes Podcast with Ricardo Vargas - Un pódcast de Ricardo Viana Vargas - Lunes
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In this second podcast about the corporate strategy course that Ricardo took at MIT, he talks about the lock-in position with the customer, i.e., to create a unique channel with your customers by offering customized and complete solutions. Ricardo explains that in order to address the customers expectations in a different manner, it is necessary to think in a designed way and also to create a unique channel with your customer.
