The Cost of Quality
5 Minutes Podcast with Ricardo Vargas - Un pódcast de Ricardo Viana Vargas - Lunes
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In this podcast Ricardo Vargas talks about the concept of quality vs. the costs included to deliver the quality. He shows that the costs related to the creation of attributes that aren't perceived by the client are a direct waste of capital. On the other side, the costs related to the production of real value that is perceived by the client are considered an investment in the project quality.
