Elevating Patient Experience with Nextech's Game-Changing Insights

This episode dives into the critical role of patient experience in healthcare and its impact on financial success. With patient leakage costing hospitals millions annually, creating a positive patient experience becomes essential. The discussion highlights strategies borrowed from the aesthetics industry, emphasizing the importance of personalized care and excellent service. Listen in to discover how small improvements in patient interactions can lead to increased loyalty, better patient rete...