Brad Kruger, Vice President of Patient Experience at Advocate Health
Becker’s Healthcare Podcast - Un pódcast de Becker's Healthcare
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In this episode, Scott Becker speaks with Brad Kruger, Vice President of Patient Experience at Advocate Health, about the strategies and initiatives aimed at integrating patient feedback into care redesign. Brad shares examples of how Advocate Health listens to patient voices to improve outcomes and foster trust, highlighting the significance of responsiveness and personalized care.
