Identifying vulnerable clients and those with complex needs
The Journal Podcast - Un pódcast de Chartered Insurance Institute - Miercoles
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In this episode of the podcast, we are discussing vulnerable customers. We're joined by Johnny Timpson, Disability and Access Champion for the Insurance Profession, and Dr Matthew Connell, Director of Policy and Public Affairs at the CII. To find out more about this podcast, and for useful links, please visit thejournal.cii.co.uk/podcasts.
