395: Guy Marion, Subscription Economy Retention
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Guy Marion has a unique position to give us an inside scope of the retention and subscription industry. He talks a lot about how it works and what leaders can do to improve their retention. Companies are much better off today by having a net retention that shows their customers will pay more in a year from now than disappear a year from now. Learn more about your ad choices. Visit megaphone.fm/adchoices
