417: Bernadette Smith, Inclusive CX
Crack the Customer Code - Un pódcast de Adam and Jeannie - Martes
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We are all individuals, and we are all different, and those differences need to be valued and respected. Bernadette Smith knows that and actively promotes this view, which is why she is here to help us understand what diversity means and how organizations need to handle it. Learn more about your ad choices. Visit megaphone.fm/adchoices
