467: How Location and Design Impact CX

Crack the Customer Code - Un pódcast de Adam and Jeannie - Martes

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Sometimes, customers can't reach a location, or they don't find the physical store attractive enough. Unfortunately, these problems that businesses face have reached new levels during the pandemic, so companies need to rethink their physical stores to attract their customers and improve their experience. Learn more about your ad choices. Visit megaphone.fm/adchoices

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