496: Jeff Toister, The Guaranteed Experience
Crack the Customer Code - Un pódcast de Adam and Jeannie - Martes
Categorías:
Jeff Toister’s first customer service interaction ended in a service failure. Vowing to learn from that experience, he became obsessed with customer service. Today, he guides organizations that want to build and grow a customer-focused culture. Learn more about your ad choices. Visit megaphone.fm/adchoices
