How to Turn Your Customers Into Lifelong Fans with Joey Coleman
Podcasting Made Simple - Un pódcast de Alex Sanfilippo, PodMatch.com - Martes
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In this episode, Alex Sanfilippo interviews Joey Coleman on the 8 phases of customer experience.The 8 phases of the customer experience:· Phase 1: Assess· Phase 2: Admit· Phase 3: Affirm· Phase 4: Activate· Phase 5: Acclimate· Phase 6: Accomplish· Phase...
