67: Are You Struggling To Attract Talent?
Customer Service Academy - Un pódcast de Tony Johnson
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It is easy to make excuses about why you aren't attracting and retaining talent. But have you really examined your employee experience and leadership behaviors? In this episode we discuss how safety, hospitality, quality, simplicity, and inclusivity can be turned inward on your teams to inspire them to care for customers and stay with your organization. https://www.igniteyourservice.com/ It's time for the great service comeback! Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence. Tony Johnson Customer Service Expert | Author | Trainer | Speaker Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/c/RecipeforserviceNet Twitter: https://twitter.com/ServiceRecipe Instagram: https://www.instagram.com/recipeforservice/ Tik Tok: https://vm.tiktok.com/owrTbL/ Facebook: https://www.facebook.com/tonyjohnsoncx/ Music: http://www.bensound.com