#254 Tooth Club — Kunal Thakker

Payman meets Kunal Thakker, the founder of Tooth Club, a rapidly growing dental practice group in the UK. Kunal shares his journey from a career in banking to disrupting the dental industry, discussing his approach to creating a patient-centric experience, scaling a dental business, and the challenges of maintaining quality while expanding.  He offers insights into his marketing strategies, recruitment practices, and the importance of company culture in building a successful dental group. In This Episode 00:04:35 - Backstory 00:09:50 - From finance to dentistry 00:21:10 - Tooth Club 00:25:25 - Setting up squats 00:31:25 - Recruiting and retaining 00:37:35 - Measuring success 00:43:00 - Painless injections 00:49:55 - Management and structure 00:57:30 - Marketing 01:08:25 - Ethics and motivation 01:25:35 - Blackbox thinking 01:27:20 - Fantasy dinner party  01:28:20 - Last days and legacy About Kunal Thakker Kunal Thakker is a former executive director at Goldman Sachs and the founder of Tooth Club—a membership-based chain of dental practices.