Common Mistakes in Sales - 161

#161 - Common Mistakes in Sales This week on the Catalyst Sale Podcast, Jody and Mike discuss three common mistakes in Sales.  We tend to focus on the solution instead of the customer problem We forget that the customer is the hero in their story We try to have one solution fit all challenges Key Takeaways: We forget that it’s all about the customer We continue to miss on empathizing with the customer We don’t take the time to design our interactions with the customer based on an understanding of how they go through the process You don’t come in and save the day, you help out on their big adventure Be a catalyst that helps them with their success Make the buyer look like the hero If you try to solve for each of them using the same lens, you are going to create some risk that is not necessary for the organization Use the right tool for the right problem inside your organization and realize that there are different perspectives that are necessary in order to look at each of these problems Show Links Dan Tyre Episode Donald Miller Episode Building a Storybrand Podcast Sun Tzu Quote  “If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.” Call to Action How are you thinking about revenue operations inside your organizations and do you see the distinction between the customer decision-making process and your sales process? How are you overcoming those challenges? Thank You  Thank you for rating and reviewing the podcast via iTunes, Google Play, or your favorite podcast platform.  Ratings & reviews help others discover the podcast - thank you for helping us get our message out to the community. Please send listener questions and feedback to [email protected] or contact us directly on twitter, facebook or LinkedIn. Catalyst Sale Service Offerings Growth Acceleration - Plateau Breakthrough Product Market Fit Demystify Sales - the course Are you looking for a way to improve your capability in sales, and grow your business? Would you like a framework, methods, approach, and tools that can help you put the concepts discussed on the podcast, into practice? This course is designed for you. We will apply the Revenue Operations Framework (Know your Customer, Know your Business, Know your Approach) and the foundational Sales Skills (Gathering Data, Story, Time Management, Project Management), to help you design your playbook, and start executing. Thank you