How to Pick Your Tech Stack for Your Short-Term Rental

There is no such thing as the perfect property management system (PMS). So, if you’ve been waiting for a unicorn that will solve all of your problems, you’re out of luck. But what you CAN do is find a PMS that meets MOST of your needs and integrate it with other software, building a tech stack that works for YOUR short-term rental (STR) business. John An is the STR Legend, real estate investor and technology expert behind Ohana Stay, a vacation rental company based in Honolulu, Hawaii. He is an active member of our STR Profit Academy Inner Circle and sought-after property manager, bringing in returns 20% to 50% above market. John also works with existing property managers, providing them with the technology stack he has developed.Today, John joins me to share his process for building a tech stack for your STR business and walk us through the set of software packages he uses to run Ohana Stay. He explains why there is no perfect PMS and how to pick one that meets most of your needs—based on the features that are important to you. Listen in for John’s insight on creating the right cocktail of technologies and learn how you can make several existing software programs work together to get the functionality you need!Topics CoveredJohn’s background as a STR host in HonoluluBought property, decided to self-manage remotelyBuilt out technology and systems for efficiencyHow COVID-19 is impacting hosts in HawaiiState very careful about letting people travelJohn hosting medical professionals + localsJohn’s strategic approach to building a portfolioStart with buying own properties to hold long termOnboard additional STRs through word-of-mouthJohn’s process for building a tech stack for your STR businessWhat channels do you want to be on?What core features are most important to you?The tech stack John uses to run his own STR businessYour Porter meets most needs as PMSSmartbnb for some messagingTurnoverBnB to communicate with cleanersPriceLabs pricing engineJohn’s advice for building the tech stack that works for youLook for pieces with functionalities you needDevelop workarounds in absence of integrationHow Smartbnb’s AI works to answer guest questionsIdentifies keywords and determines contextAnswers common questions (e.g.: parking, early check-in)John’s mindset around creating a cocktail of technologiesConstantly test new things and be willing to make changesNo perfect PMS, so put together pieces that work for youConnect with JohnOhana StayEmail [email protected] LegendsSTR Profit AcademyVreasyTokeetOneRooftopUplistingHostawayHostfullyYour Porter [Discount Code PAD]GuestySmartbnbTurnoverBnBWheelhouseBeyond PricingPriceLabsRentals UnitedStreamlineiGMSLodgifyEmail [email protected] Hosted on Acast. See acast.com/privacy for more information.