Lagging Indicators

I'm going to be diving into some more aspects of planning in the coming months - I know, shouldn't I have done this before the end of the year? Well I'm going to us my being completely unprepared for the end of the year to illustrate a great point - it's never too late to start working on planning.One of the most important aspects of planning is knowing where you've been and this typically comes from some kind of review process. The reason for the review is so that we can plan an accurate cou...