Care Delivery Trifecta: Improve Patient Experience, Outcome

Sam Jones interviews Pamela Greenhouse, Director of PFCC Innovation Center UPMC. Sam and Pamela discuss demonstrating value, and day-to-day usefulness, to managers and employees, challenges, lessons learned, successes, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/20285.html