Service Fanatics: Required Reading for Superior Patient Experience

In our continuing series of leadership interviews, Stewart Gandolf, CEO of Healthcare Success talks with Dr. James Merlino who recently assumed a position with Press Ganey as president and chief medical officer of the strategic consulting division. Read our blog on this podcast here: https://healthcaresuccess.com/blog/patient-experience/service-fanatics-required-reading-superior-patient-experience.html