Keep your standards golden: When it comes to entertaining no one ever gets a medal for good behavior

Have you ever wondered who's behind celebrities' glamorous and over-the-top parties? Look no further, Colin Cowie joins Heather on today's episode and dishes out all the details on party planning-- the do's, don't, and the faux pas. Having built an empire out of planning parties for stars like Kim Kardashian and Oprah, Cowie details everything he's learned in his 25 year career including why complaints aren't necessarily a bad thing. Plus, which clients are the hardest to work with celebrities or civilians? All of this and more as Heather and Colin discuss his latest book "The Gold Standard: Giving Your Customers What They Didn't Know They Wanted".