Guest Satisfaction Research And Insights - Neil James, Shiji ReviewPro

Neil James is Chief Operating Officer at Shiji ReviewPro, and in this episode, shares insights from their recent research on global guest satisfaction. Follow Neil on LinkedInRead the research: Guest Experience Benchmark Q1 2023The man behind the operations for 60,000+ hotels worldwide [HotelOperations.com]A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary an...