Guest Satisfaction Research And Insights - Neil James, Shiji ReviewPro

Neil James is Chief Operating Officer at Shiji ReviewPro, and in this episode, shares insights from their recent research on global guest satisfaction. Follow Neil on LinkedInRead the research: Guest Experience Benchmark Q1 2023The man behind the operations for 60,000+ hotels worldwide [HotelOperations.com]Send Josiah a text Take the Artificial Intelligence in Hospitality survey now to understand how others use AI and the opportunities for you and your hospitality business.A few more res...