How The First Concierge in the US is a Futurist - Tom Wolfe, Fairmont San Francisco

Tom Wolfe is the Chief Concierge at the Fairmont San Francisco and was the first concierge in America. In this episode, you'll hear why he considers himself a "futurist," and what he learned about providing hospitality from working in some of the best hotels around the world.Follow Tom on LinkedInHe's America's First Concierge (YouTube)Learn more about the Fairmont San FranciscoSend Josiah a text Take the Artificial Intelligence in Hospitality survey now to understand how others use AI and t...