How Tribe Hotel’s Staff Created a Guest Experience Program That Showcases the Best of Kenya - Shamim Ehsani
Hospitality Daily Podcast - Un pódcast de Josiah Mackenzie

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In this episode, Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, shares how his staff created a unique guest experience program designed to authentically showcase the best of Kenya. He explains how empowering hotel teams to introduce guests to local culture—whether through running alongside world-class marathoners, exploring Nairobi's nightlife, or connecting over Kenyan cuisine—leads to deeper, more memorable guest connections. This episode is hosted by our guest experience corres...