Lessons in Hospitality From My Family, For My Family - Reg Smith

In this episode, Reg Smith, part of a family that has defined the hospitality experience in northern Michigan through their hotels and restaurants, shares the story of his family's legacy and the lessons they've learned in stewarding it while staying personally engaged in the work of hospitality.The origins of Stafford's Bay View Inn and the early days of the family business (01:13)What a Chautauqua community is and its significance in northern Michigan (02:45)The story of how Reg's parents m...