How a Call Center Carrier Can Help You Increase Customer Interaction and Reduce Costs
Lessons I’ve Learned (in no particular order), with Steve Bederman - Un pódcast de Steve Bederman
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Steve Bederman on the Telecom Reseller Podcast, hosted by Douglas Green. Steve Bederman of NobelBiz makes his case for the call center specific carrier approach. Bederman defines what constitutes a call center specific carrier and helps us understand what the concept means in contrast to other approaches. Then we learn how this model can cut costs. Bederman serves as President of NobelBiz, a Contact Center Technology Company that provides carrier and software services. Steve Bederman discusses how his company is dedicated to making contact centers function more effectively but at lower costs. Bederman is an accomplished leader, and a highly regarded Contact Center industry innovator. Steve has had a phenomenal journey throughout his career and his expertise in corporate restructuring and strategic growth brought him the reputation of a renaissance business leader. He is also an Amazon best-selling author having released a very successful series of corporate thrillers. “Make a promise, keep a promise,” proclaims Bederman as a guiding principle of business conduct, with or without technology. https://nobelbiz.com/blog/steve-bederman-interview-doug-green/ https://telecomreseller.com/2020/07/10/podcast-how-a-call-center-carrier-can-help-you-increase-customer-interaction-and-reduce-costs/ Follow Steve on: https://www.linkedin.com/in/stevebederman/ https://www.youtube.com/@stevebederman
