Ep012: 5 Quick Tips for Turning Wait Times Into Patient Satisfaction

Do you know that according to an annual report by Vitals, patients wait an average of 19 minutes and 19 seconds before they see a doctor?. Certainly, this amount of time isn't substantial, but healthcare professionals and patients alike can benefit if these times continue to decrease.     I think the waiting room experience for your patients doesn’t have to be boring and unproductive. And if you can’t always avoid having your patients wait, you can improve their experience and satisfaction. So how do you engage your patients while they wait?   Today, practices are implementing the use of tablets during their check-in process which provides a powerful method for collecting and providing critical information for their patients.