#17 - What's the CX Butterfly Effect?

This week, discover the CX Butterfly Effect!When we talk about the Butterfly Effect, you're talking about long-term effects. That's not something very trendy in companies nowadays, but your daily actions' ripple effects are real.It's your responsibility to decide what kind of impact you want to create.Positive or Negative.You can create a positive impact on your product, your service, or your brand right now. Discover how in this new podcast!Useful links:The full article with references & recapSign up for the Digital LettersEvery week,  you’ll find a new episode in your favorite podcast player to feed your thoughts.In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on ... Linkedin , Instagram, Facebook , Twitter Don't hesitate to reach out!Talk to you soon!