#20 - How Small Changes Make a Significant Impact: Talking CX Mindset & Leadership with Murielle Machiels

This week I would like to introduce Muriel Michiels. She used to be the CEO of a media company that she transformed with success by leading with her heart  & her head. She now teaches leaders, consultants, and entrepreneurs the leadership habits and business techniques for achieving success and peace of mind in digital times. I had the chance to discuss with her about CX, mindset, methods, change & leadership. I really enjoyed that conversation. That’s actually a CEO & an operational manager discussing their challenges in digital transformation.I let you now listen to our discussionUseful links:a summarized, quick-read version right hereSign up for the Digital LettersEvery week,  you’ll find a new episode in your favorite podcast player to feed your thoughts.In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on ... Linkedin , Instagram, Facebook , Twitter Don't hesitate to reach out!Talk to you soon!