#5 - How to create a customer journey map. A simple yet powerful tool to solve problems.

**FREE GUIDE & TEMPLATE**Welcome to People and Digital, the Podcast.My name is Amelie Beerens, Customer Experience consultant I help managers take actions on their digital roadmap thanks to my strong Customer-centric mindset and proven methodologies developed over the last ten years.You can have a positive impact and start to boost your digital journey right now.It’s always a good moment to start.This week we'll explore How to create a customer journey map and turn it in a powerful tool to solve problems.This podcast supplement this very practical guide and the Template.Download now the FREE GUIDE & TEMPLATE to learn & Implement a simple CX method to solve problems. Every week,  you’ll find a new episode in your favorite podcast player to feed your thoughts.In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on ... Linkedin , Instagram, Facebook , Twitter Don't hesitate to reach out!Talk to you soon!