#7 - How to Define Customer Experience - 4 Methods & their key ingredients.

Welcome to People and Digital, the Podcast.My name is Amelie Beerens, Customer Experience consultant I help managers take actions on their digital roadmap thanks to my strong Customer-centric mindset and proven methodologies developed over the last ten years.You can have a positive impact and start to boost your digital journey right now.It’s always a good moment to start.This week we'll explore How to Define Customer Experience with the 4 Core Methods & their key ingredients.On this episode, I refer to these pieces of content:- Listen and discover the 3 Managers'biases you should be aware of and how to tackle them.- Download now the FREE GUIDE & TEMPLATE to learn & Implement a simple CX method to solve problems. I also dedicated an episode to this guide, you can listen to it right here. Sign up to the Digital LettersEvery week,  you’ll find a new episode in your favorite podcast player to feed your thoughts.In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on ... Linkedin , Instagram, Facebook , Twitter Don't hesitate to reach out!Talk to you soon!