Pain Point In The Process || Tina Morrell || Process Pioneers

Join Daniel Rayner and Tina Morrell, General Manager Customer Strategy and Experience at The NRMA, as they discuss all areas of business process management. ✅ Why could your internal processes be creating the biggest customer issues? ✅ How do you identify pain points in the customer journey? ✅ How can you promote and encourage process improvement within your organisation? These are just a few of the questions they tackle as they explore what needs to be considered when implementing BPM in an organisation. Tune in for great advice on getting huge results by leveraging the wider organisation! Process Pioneers is a community of professionals who strive to equip their organisation with effective business process management.Get involved into a lively exchange of knowledge and experiences in our LinkedIn Group: https://www.linkedin.com/groups/13859327/ and follow us on Instagram: https://www.instagram.com/process_pioneers/ Twitter: https://twitter.com/ProcessPioneers or Facebook: https://www.facebook.com/processpioneers/