Q & A Session: Round 2

#85 - Q & A Session: Round 2 A few weeks back I did a Q&A episode and it's been one of my most popular to date. Not only have there been a ton of downloads, but a bunch of you have reached out with follow-up questions... and new questions... and ideas about the future. I love it. So I decided to do another one. Today we're tackling six burning questions from listeners like you:  #1) What exactly is a ghost kitchen and how would I set one up?  #2) In-house delivery versus third-party delivery services? What are the pros and cons of both?  #3) I can't envision getting rid of wiaters entirely, but I realize that technology can help me out. What are some steps I can take?  #4) My patrons seem to be nervous about indoor dining? What can I do to make people feel more comfortable?  #5) I'd like to open my own restaurant. Is it better to come up with a concept and then find the right space? Or find a good location and then build a concept to fit that space?  #6) Restaurants turning to retail... is this a trend that will continue? What about the other way around?    IMPORTANT LINKS: Craver App - https://craverapp.com ChowNow - https://get.chownow.com Bento Box - https://getbento.com Talulah’s Table - http://talulastable.com/tt/ Check out the Famous Toastery website   ***** Happy listening,Chip Klose (Host of the Restaurant Strategy Podcast) P.S. - CLICK HERE to download the ONLY Restaurant Budget Template You'll Ever Need