An Email Account is Born

To show off the features of HEY, Basecamp's new email service, we needed a fully featured and realistic demo account. That meant writing dozens of fictional emails—a task that fell to Merissa of Basecamp's customer support team. She comes on Rework to talk about her epistolary opus. Show Notes HEY website | @heyhey on Twitter - 00:22 Team OMG - 1:39 Notes to self feature - 5:32 Clips feature - 5:35 Reply Later feature - 5:42 Screener feature - 5:51 Fitzgerald "Fitz" Grant - 9:13 ...