Joe Ingram explains Questions are they good or bad?
Sales Genius - Un pódcast de Joe Ingram
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Closed questions Useful for: warming up group discussions, getting a quick answer Open questions Useful for: critical or creative discussion, finding out more information about a person or subject Probing questions Useful for: seeing the bigger picture, encouraging a reluctant speaker to tell you more information, and avoiding misunderstandings Leading questions Useful for: building positive discussions, closing a sale, steering a conversation towards an outcome that serves your interest Loaded questions Useful for: discovering facts about someone who would otherwise be reluctant to offer up the information Funnel questions As with a funnel, these questions begin broadly before narrowing to a specific point — or vice versa. Recall and process questions Useful for: encouraging critical thought and in-depth evaluation of a subject in tests, interviews or discussions Rhetorical questions Useful for: persuading people, building engagement A word on tone