112: Training for Salesforce with Don Robins Part 2

In this episode, we continue our conversation with Don Robins, a technical educator with a long history of training people on Salesforce. Don specifically explains the difference between just presenting to people versus teaching. He believes that what helps make great instructors is empathy since you're watching for the light to come on over someone's head and it’s a joyous feeling.  Don also talks about how specialization is becoming more and more important in the industry, a natural trend when something begins to grow exponentially the way Salesforce has. Ultimately, at the core of Salesforce is a knowledge-sharing community and the technology that they have built to support it.  Show Highlights:   The difference between presenting and teaching The importance of specialization in the industry The motivation behind his PluralSight courses The impact of a knowledge-sharing community built around Salesforce Why it's not just translation, but localization when speaking to an audience with a different language  Don’s formula for success The nature and dimensions of engagement Don’s favorite non-technical hobbies   Links: Connect with Don Robins on these platforms: Twitter: https://twitter.com/donrobins LinkedIn: https://linkedin.com/in/donaldrobins Github: https://github.com/forcementor Pluralsight course on "Salesforce Platform for Developers, the Big Picture": https://pluralsight.pxf.io/C0150 LinkedIn course on "The Serious Stack behind Salesforce": https://www.linkedin.com/pulse/serious-stack-behind-salesforce-developers-don-robins/ Punta Dreamin' 2018 Closing Keynote: https://www.youtube.com/watch?v=m2kZmlAfTRY&t=1611s Play by Play catalog: http://www.sfplaybyplay.com Forcementor Training Partnership: www.forcementor.com