Ep 77 - Holiday Booking Trends and 2022 Outlook with Paul Zukauskas

GUEST'S BIO Paul Zukauskas is the Global VP of Customer Success at the short term rental property management platform, Guesty, where he combines his passion for real estate and hospitality by helping top vacation rental hospitality brands grow and scale. Paul is a passionate client services executive with over 10 years of SaaS management experience leading high-performing Customer Success, Implementation, and Support teams. HIGHLIGHTS OF THE EPISODE 04:16 Paul Zukauskas' introduction and background 05:06 How Paul end up in the hospitality industry 08:08 Guesty data for the upcoming holiday season 10:00 What drives bookings of short term rentals 11:39 Increased bookings in 2019 11:51 Airbnb capturing the early majority and late majority as a mainstream accommodation 14:55 The professionalization of short term rental industry 15:50 Paul talks about the growth of short term rentals 18:19 Paul talks about Guesty for Hosts 20:04 Focusing on your tech stack at the early stages 22:03 OTA platforms growing over the last 12 months 23:42 Google as the next major OTA player 25:02 Niche traveler types and region-specific OTAs 26:12 Trend in the middle of the pandemic 28:01 Taking care of remote employees 29:58 Quality of the experience with short term rentals 30:51 Q1 2022 trends 32:46 Paul talks about Guesty's insight on the booking window trend 34:39 The current trend of corporate travel 36:54 Acknowledgments to Paul 37:14 Where can people connect with Guesty and Paul 38:12 Paul's #1 secret to success with STRs NOTABLE QUOTES "It is easier to lay the foundation when the house is not on top of it than it is to take down walls and add foundation later down the road."- Emanuele Pani "Do you want to learn a new language when your five or six years old or do you want to learn it while you're forty or fifty?" - Paul Zukauskas CONNECT WITH THE GUEST Paul Zukauskas: Linkedin Guesty CONNECT WITH THE HOSTS Michael Sjogren: Short Term Rental Secrets Facebook Group | Clubhouse | Instagram | Youtube | Facebook Page | Linkedin https://linktr.ee/the_airbnbguy Emanuele Pani: Clubhouse | Instagram | Facebook | Linkedin FREE MASTERCLASS TRAINING - https://www.strsecrets.com/masterclass Learn more about your ad choices. Visit megaphone.fm/adchoices