94: Customer Service, One Key Element For a Successful Speaking Career with Expert Laurie Guest

In this episode Ashley speaks to Laurie Guest, Laurie is a member of the National Speakers Association and a Certified Speaking Professional, a designation held by only 12% of speakers.A top-rated keynote speaker for corporate events, association meetings, business retreats and more. For nearly three decades, Laurie has shared her practical point of view on customer service and staff development with audiences and companies across the country, blending real-life examples and proven action steps for improvement.In this episode Laurie covers:•The strategic approach, based on values and benefits, she uses for pricing and to close speaking engagements.•How she finds clients and how she booked her first paid speaking engagement•The things she does before and after an engagement to ensure a great customer serviceTo know more about her go to her website: https://laurieguest.com/Connect with her on LinkedIn : https://www.linkedin.com/in/laurieguest/Follow her Facebook page: @laurieguestspeaker--------------------------------------------------------------------------------------To Apply For Ashley’s Private Training For Speakers: https://www.ashleynicolekirkwood.com/... To learn more about Ashley and join her mailing list head here: https://www.ashleynicolekirkwood.com/... To learn more about Mobile General Counsel and book your legal audit head here: https://www.mobilegeneralcounsel.com/... To register for Mobile General Counsel's complimentary holiday party head here: http://ashleynicolekirkwood.com/holid... About Ashley: If you ever meet Ashley Kirkwood in-person you will feel her energy! She has a magnetic personality and truly cares for her clients! After graduating from Northwestern University Pritzker School of Law with honors, she started her career at one of the largest law firms in the world, Kirkland & Ellis LLP. While there, she tried cases on behalf of large insurance companies. She also landed in the pages of the American Lawyer after a hard-won victory in a federal civil rights jury trial! Soon after that trial, Ashley left Kirkland to work at another large law firm where she represented employers in employment discrimination and sexual harassment cases. It was there that Ashley decided that she wanted to represent emerging businesses in order to help them bulletproof their businesses! Ashley makes her expertise accessible by providing legal products for the busy entrepreneur! She frequently provides legal trainings open to all via her Facebook and Instagram accounts. She also has do-it-yourself legal classes such as Clapback with Contracts and Get The Tea On Trademarks! You might catch Ashley serving as an on-air legal correspondent for a local Chicago television network or speaking at a college or corporation! Ashley is committed not just to entrepreneurs, but also to students. She and her husband, Chris, run a nonprofit, The Kirkwood Foundation, where they teach students on Chicago’s West Side about high paying legal, medical and STEM careers. Whether Ashley is advocating for a billion dollar business or a solopreneur, she gives it all she’s got!