Speaking of Flying + Tricks of the Trade

Drayton is a customer service representative for United Airlines. After working with an airline for 17 years, he knows all the tricks to traveling with ease. “Have your ID available,” Drayton said. “If you are traveling internationally, you must make sure you have your passport.” Drayton loves working at the Asheville Regional Airport. “I like the customers, working with the public and interacting with people is what I love to do most,” he said. “Some travel a lot and you get to see their fac...