EP. 72 How to Build Trust in the Hybrid Workplace through Managing Change
Team Anywhere Leadership Podcast - Un pódcast de Mitch Simon & Brett Putter

In today’s episode, we speak with Ket Patel, a certified Change Management Master Practitioner who teaches us how to build trust in the hybrid workplace through managing change. When it comes to managing change, Ket walks us through two main areas of pain when it comes to leading a team from anywhere: the people side and the technology side.Change Fatigue in a Hybrid Work EnvironmentPeople experience change fatigue when they have to take a normal habit, change that normal habit with an alternative, and then have to keep repeating the alternative habit. For example, many of us grew fatigued with having to use zoom during Covid. To avoid change fatigue, Ket recommends leaders of hybrid teams keeping things fresh by adding in different activities. One of the best things leaders can do is inject a range of alternative activities to move teams away from daunting, repetitive tasks. For example, Ket’s kids were feeling the weight of change fatigue while they were doing school online, so Ket came up with new activities to make learning more fun. Fatigue isn't just about the volume of change, it's actually about the volume of repetition. Control over repetition and fatigue can be gained by breaking down activities into smaller chunks.Managing Change from the People SideWhen it comes to managing change, leaders lead from two sides--the people side and the technical side. Leaders who were successful in the People Side in the office, didn’t necessarily know how to carry that strength into the virtual world. Prior to the pandemic, most people experienced a physical boundary between work and home. With the shut-down, work and home lives became more blended and the role of leadership changed. The true challenge for leaders and companies after the pandemic is not adapting to new technology; rather, the real challenge is putting a deeper focus on the People Side of leadership.What a People-Focused Leader Does Differently When a new person enters leadership, their first instinct is to listen to and prioritize the needs of the leaders above them. People-focused leaders do the exact opposite of this. Instead of listening to the needs and desires of their leadership, people-focused leaders listen first to their new team members. New leaders can be successful by simply speaking to enough people, asking the right questions and getting a picture of the state of their team. By doing this, they get a systems view of the context, activities, and expectations of their team. Read the full summary here. Hosted on Acast. See acast.com/privacy for more information.