110 Asking about "Feelings" vs. "Thoughts"
The Art of Sales with Art Sobczak - Un pódcast de Art Sobczak, cold calling and sales trainer
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Some sales training goes overboard on its insistence that you use or don't use certain words. The words we use in sales CAN make all of the difference. But WHERE they are used is much more important. You'll hear this explained using the "feel" vs. "thinking" example.
