S09E01: Working with Front of House

We’re joined by Front of House champions Will Tregaskes and Abi Godfrey as we talk about how conservators and visitor services can join forces, smash silos, and all enjoy our jobs more. What’s it like being the face of the museum? What does good teamwork look like? And what’s the best bit about working as FoH? 03:24 What do we mean by Front of House? 07:03 Volunteering vs paid work 12:18 The journey into FoH 18:37 A seat at the table 21:41 FoH as conservators’ BFFs 34:01 Siloing is toxic 39:11 Impact of the pandemic 43:50 Looking ahead 48:09 Questions, comments, corrections 48:036 Patreon shout out Show Notes: - Front of House in Museums: https://fohmuseums.wordpress.com/ - The FoH 2019 survey: https://fohmuseums.wordpress.com/category/fohmuseums-research/ - A Front-of-House Charter for Change: https://www.museumsassociation.org/campaigns/workforce/a-front-of-house-charter-for-change/ - Tate redundancies in 2020: https://www.artnews.com/art-news/news/tate-job-redundancies-coronavirus-union-strikes-1202696706/ - Follow #FoHmuseums on Twitter: https://twitter.com/fohmuseums Support us on Patreon! http://www.patreon.com/thecword Hosted by Jenny Mathiasson, Kloe Rumsey, William Tregaskes, and Abigail Godfrey. Intro and outro music by DDmyzik used under a Creative Commons Attribution license. Made available under a Creative Commons Attribution-NonCommercial 4.0 International license. A Wooden Dice production, 2021.