The Courageous Podcast Episode #19: Jay Baer (Hall of Fame keynote speaker)

Jay Baer is a 7th generation entrepreneur, the author of 6 profound best-selling business books, a world renown Hall of Fame keynote speaker and the CEO of social media strategic firm Convince & Convert. We cover a lot of ground in this episode including Jay’s thoughts on “hustle culture”, his reasoning for scribing his latest book about WOM “Talk Triggers” and a delightful deconstruction for making CX (Customer Experience) digestible and successful for his clients. Jay also shares what he does and doesn't miss about the keynote stage and the importance of word of mouth — even though less than 1% of companies have a sound word of mouth strategy. https://lnkd.in/dYXsXvv