The Courageous Podcast Episode #7: Michael Stahl (Servpro, CMO)

Michael Stahl is the freshly minted CMO of “disaster clean-up” company Servpro. On the job for a mere 3 weeks, a pandemic ensues. Unable to move to his soon-to-be-new Nashville home, Stahl had the courage on a Zoom leadership call to suggest Servpro devote focus and resources to develop a robust cleaning program for the purposes of mitigating the Covid crisis spreading across America. 18 days later, the “Certified Servpro Clean” program rolled out nationwide. We discuss what it was like for Michael to suggest this pivot, the reality that Michael had to win over a team he still hasn’t met in person and the necessary speed at which the company moved at to provide customers with a product they so desperately needed. If you ever wondered “why not you, why not now”, this is a must listen episode about jumping on a corporate opportunity and taking courageous action.