“Dr. Anonymous…”
The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices - Un pódcast de Dr. Richard Madow
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[heading] Dr. Anonymous [/heading][divider line_type="Full Width Line" line_thickness="3" divider_color="accent-color" custom_height="50"] This is one of the strangest episodes in the history of The Dental Practice Fixers. A dentist asks a question about his team and then appears as “Dr. Anonymous” to discuss it. Just how far can a dentist go to foster a positive relationship with their staff? Let’s find out! Then, we do some secret shopper calls posing as a new patient who has some questions about x-rays. Do you think they offered an appointment? Do you think they did ANYTHING right? Listen to find out! If you have a question for “The Fixers,” please email us at [email protected]. We’d love to hear from you! [nectar_btn size="large" button_style="regular" button_color_2="Accent-Color" icon_family="none" text="GET A FREE DENTAL PRACTICE SNAPSHOT" url="https://qs103.infusionsoft.app/app/form/analysis"] [divider line_type="Full Width Line" line_thickness="3" divider_color="default" custom_height="50"] [nectar_icon icon_family="fontawesome" icon_style="default" icon_color_type="color_scheme" icon_color="Accent-Color" icon_padding="20px" icon_fontawesome="fa fa-podcast" icon_size="30"] Highlights from "Dr. Anonymous..." 0:10 - Dr. Richard Madow welcomes everyone to this unique Dental Practice Fixers Podcast. A special question called Dr. Anonymous will be joining. 0:33 - If you haven't switched to FattMerchant to handle your credit card transactions, then you should call now. Get a $25 gift card from Amazon for reaching out and completing the initial evaluation. Check out madow.com/gift 2:24 - Dr. Madow introduces Dr. Anonymous (in the witness protection program). 3:24 - Rich asks the listener question that Dr. Anonymous sent in to give a little background on the situation. 4:58 - Dr. Anonymous explains the situation in more detail and some things that he has noticed from running his dental practice. 7:09 - Dr. Madow asks the question to Dr. Anonymous about some issues that might arise from being too friendly with the staff. 7:21 - The dentist explains some things that their staff during lunch break. It is hard to be a boss and make sure that you stay in this position at all times and not become a best friend to employees. 10:01 - Rich shares his experiences from running his own dental practice and how the struggle of being a boss is hard. 14:00 - Dr. Madow nows answer the issue with the wife of a dentist and issues that may be presented from lunch with staff. Check it out from each dentist's perspective. 26:12 - Dr. Madow does some secret shopper calls for the listeners.