25. People Pleasing or Customer Service?
The Interior Design Business CEO - Un pódcast de Desi Creswell - Miercoles
As interior designers, customer service is an important part of what we offer. However, if we’re not careful, customer service can soon turn into people pleasing. I see this all the time with my clients so it’s time to get super clear on the differences between high-touch customer service versus people pleasing. I’m showing you how to see where you fall on the spectrum of customer service to people pleasing, and I’m sharing the impact on your business and your profit of confusing these two concepts so you can decide how you want to move forward in creating a sustainable interior design business that you love. Get full show notes and more information here: https://www.desicreswell.com/25