Automation & Marketing Smarts For L&D With Mike Collins

Not many in L&D recognise the opportunity to automate L&D administration, compliance and entire digital learning journeys, saving enormous amounts of time as well as guiding employee performance.  But what does it take to get to this and how do L&D teams take advantage of this opportunity, especially during these tough times? We explore all this and more in this episode. KEY TAKEAWAYS The most rewarding and satisfying results come from helping organisations get to a better place in terms of improvements in culture, performance and communication. There is a low expectation of what learning and development offers. It can be seen as a perk of sorts, which has led to a perceived “dumbing down” of the profession. Spend less time trying to work out what solutions there are out there, and more time understanding the performance problems in your organisation.  One of the main advantages provided by smart technology has been building user insights into any campaign, allowing us to move away from “content play” to a real dialogue. BEST MOMENTS ‘One of the biggest challenges for organisations is data’ ‘It’s about predefining a route that you want people to take’ ’Those conversations are what gets me out of bed in the morning' VALUABLE RESOURCES New eBook: Digital Learning That Works Harder (So You Don't Have To) - https://www.looop.co/digital-learning-that-works-harder/ The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 ABOUT THE GUEST Mike Collins is a pioneering and influential voice in L&D, having been Senior People Experience Specialist at River Island and in the Learning Transformation team at Direct Line. You can follow and connect with Mike via: LinkedIn: https://www.linkedin.com/in/communitymike/ Twitter: @Community_Mike ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board. CONTACT METHOD Twitter:  https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.looop.co/ See omnystudio.com/policies/listener for privacy information.