Customer Service 101, with Andy Frisella - MFCEO10
REAL AF with Andy Frisella - Un pódcast de Andy Frisella #100to0
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Customer service is not about making a sale today. It is about forging a relationship and building loyalty over a lifetime. From the supreme importance of solving problems and finding solutions to the proven formula of education, trust, and loyalty, Andy Frisella shares his thoughts on the essentials of customer service.