What innovations will save retail and leisure companies nimble enough to adapt? RLI's Jayne Rafter joins me #78

EP78: It's easy to forget that many of the high street and travel chains collapsing were already on that path pre-covid. The global pandemic has just been the nail in their coffin, unfortunately. But there are some good signs coming out of this beleaguered sector. I was joined by Jayne Rafter, co-publisher of RLI, Retail Leisure International, a long-running print and digital magazine about some of the trends she believes will save those companies nimble enough to adapt to changing consumer d...