Episode 23: Natural Disasters and Emergency Preparedness: 3 key lessons (for deciding if you should close)

The recent ice storm and its devastating aftermath is a great reminder for why every medical practice (and actually any business) needs to have a plan for deciding whether to close in the context of a natural disaster. When Hurricane Katrina hit Louisiana in August 2005, I had 7 providers and 30 staff members. At that time, I didn’t know what to anticipate nor did I have a well-designed plan. The good news is I learned some very valuable lessons and I’m going to share them with you. Les...