The One Where I Hospitalize Soft Skills
Unlearn16: Class is in Session - Un pódcast de Unlearn16

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In this episode, I begin to unravel the need for soft skills in our health care system - the skills of empathy, communication and education that are slowly being eradicated from the scope of health care. Why? To save money. The impact? A higher cost to the patient, our health care system AND the tax payer.