Smart Simple Design: Policy Triggers of Negative Variety
Visual Workplace Radio: Let the Workplace Speak - Un pódcast de Gwendolyn D. Galsworth, Ph.D.
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Unrestrained variety is not a requirement for increasing market share. When a choice is pointless (offering 87 types of steering wheels), it is negative. Negative variety adds cost, not value. It burdens the corporation with complexity and expense.
