Amazing Business Radio
Un pódcast de Shep Hyken & C-Suite Radio - Martes
530 Episodo
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What is Conversational AI and How is It Changing Customer Support? Featuring Peter Mullen
Publicado: 10/10/2023 -
Turning Customer Support from a Cost Center into a Revenue Generator Featuring Alex Ross
Publicado: 3/10/2023 -
The Impact of Tipping and "Tipflation" on Customer Satisfaction Featuring Forrest Morgeson
Publicado: 26/9/2023 -
Boosting Customer Satisfaction with Quick and Consistent Responses Featuring Howard Moodycliffe
Publicado: 19/9/2023 -
Understanding the "Why" Behind Your Net Promoter Score (NPS) Featuring Jason Barro
Publicado: 12/9/2023 -
How to Redefine Leadership and Empower Employees Featuring Chris Mefford
Publicado: 5/9/2023 -
Hallmark Explains How Personalization Enhances Business Relationships and the Customer Experience
Publicado: 29/8/2023 -
Delivering a Customer Obsessed Service Experience Featuring Mark Ang
Publicado: 22/8/2023 -
Aligning Marketing and Training for a Consistent Customer Experience Featuring Barry LaBov
Publicado: 15/8/2023 -
Creating a Destination Employment Experience with Avaya's CEO
Publicado: 8/8/2023 -
The Role of Human Interaction in a Digital-First World Featuring Tom Martin
Publicado: 1/8/2023 -
Intuitive AI and Customer Experience (CX) Featuring Anand Janefalkar
Publicado: 25/7/2023 -
Why Employee Experience (EX) is the New Customer Experience (CX) Featuring Philip Mandelbaum
Publicado: 18/7/2023 -
The CX Impact of A Subscription Model: Switching From Ownership to Usership Featuring Yann Toutant
Publicado: 11/7/2023 -
Simplicity Leads to Customer Loyalty Featuring Ricardo Saltz Gulko
Publicado: 4/7/2023 -
How to Never Lose an Employee Again Featuring Joey Coleman
Publicado: 27/6/2023 -
Customer-Centric Marketing Featuring Mich Hancock
Publicado: 20/6/2023 -
Creating Confidence Building Communication Featuring Justine Tavares
Publicado: 13/6/2023 -
Shifting to the Employee Experience (EX) Mindset Featuring Tiffani Bova
Publicado: 6/6/2023 -
Transactional VS Emotional Customer Loyalty Featuring Mark Ross-Smith
Publicado: 30/5/2023
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.
